Question 1

Privacy Policy

Accepted Answer

When you purchase from Sew and Reap, as part of the process, we collect personal information you give us such as your name, address, email address, and phone number in order to ship your item(s) to you.  By providing your phone number and/or email, you agree to receive text messages and/or communication from Sew and Reap.  We do not sell your information to any third party.

Question 2

Shipping Policy

Accepted Answer

Since each product is hand crafted and customized, turnaround time may vary depending on store volume.  Our current turnaround time is 7-10 business days, excluding custom orders. (Shipping days do not include the weekend.)

Question 3

Return Policies

Accepted Answer

All sales are final due to COVID-19. Sew and Reap is not responsible for lost or stolen packages once tracking confirms delivery.

Question 4

Terms and Conditions

Accepted Answer

Transactions:  When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.  We collect such Non-personal and Personal Information for the following purposes: To provide and operate the Services; To provide our Users with ongoing customer assistance; To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; To comply with any applicable laws and regulations.  We do not sell your information to any third party.  We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  For Orders, Alterations, Custom Projects:  No cancellation after 24 hours will be accepted.  All prices are subject to change based on market availability.

Question 5

Notice

Accepted Answer

Sew and Reap reserves the right to refuse service to anyone.

Question 6

What is your turnaround time?

Accepted Answer

Since each product is hand crafted and customized, turnaround time may vary depending on store volume.  Our current turnaround time is 7-14 business days, excluding custom.

Question 7

Alterations

Accepted Answer

Regular Alterations:  All prices are estimates.  For all other services that may not be listed, please contact us at info@sewandreapstore.com or 405-928-6131.  A final invoice will be sent. Payment is due upon completed service and sent invoice. If payment is not received within one (1) business day, then a late fee of $5.00 will be added to your invoice daily. If payment is not received within three (3) business days, then your items become the property of Sew and Reap, and must be purchased from Sew and Reap. The purchase price of the garment(s) is at the discretion of Sew and Reap.  For In-Person Alterations: After alteration is complete, and if your garment is not your preferred fit, you have 24 hours to inform Sew and Reap so that we may attempt satisfaction.   Mail Order Alterations:  Once you have submitted the Mail Order Alterations Form, and have shipped your items, the process begins. Once alterations have been completed, an invoice with the total amount due will be sent via email. A $20 fee will be added if you need your items sooner than 7 business days. Mail Order Alterations should be sent to the following address:  Sew and Reap Store PO Box 1073 Mustang, OK 73064  For Mail-Order Alterations: After alteration is complete, and if your garment is not your preferred fit, you have 3 days from time of carrier delivery to inform Sew and Reap so that we may attempt satisfaction.  Note: Payment is due upon completed service and sent invoice, and prior to shipment. If payment is not received within one (1) business day, then a late fee of $5.00 will be added to your invoice daily. If payment is not received within three (3) business days, then your items become the property of Sew and Reap, and must be purchased from Sew and Reap. The purchase price of the garment(s) is at the discretion of Sew and Reap.  If you have scheduled an alteration appointment, the location will be sent on the day of your appointment. Pickup of your completed alteration will be at the same location as your appointment. If you desire for your alteration to be shipped or delivered to you, we may do so for a $15.00 fee; this fee must be paid prior to shipment or delivery.  Alteration services are non-refundable. Any further destruction to garment(s) will come with a cost to the Client.  If you have any questions, please contact us at info@sewandreapstore.com. ​

Question 8

What is your refund/exchange policy?

Accepted Answer

All sales are final due to COVID-19.  Sew and Reap is not responsible for loss or stolen packages upon carrier confirmed delivery.

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Discover our latest collection

GENERAL SIZING REFERENCE CUSTOM SIZING MAIL ORDER ALTERATION FAQS CLIENT AGREEMENT

BACK TO TOP HOME SHOP ALL COLLECTIONS

GENERAL SIZING REFERENCE
CUSTOM SIZING
MAIL ORDER ALTERATION
FAQS
CLIENT AGREEMENT

BACK TO TOP
HOME
SHOP ALL
COLLECTIONS